SHIPPING AND INSURANCE QUESTIONS:

Do you ship from India Internationally?

Yes, we do . For delivery outside India, extra shipping and handling costs may apply. Kindly contact us through http://www.emporioemerald.com/contact with your order details for shipping costs and ordering details.

Our international shipping is facilitated by FedEx and DHL Worldwide. For International Shipping, the charges are at actual quoted by our shipping companies. Once you complete the purchase on our website (checkout & complete the payment), we will get in touch with you within 1-2 Business Days to quote international shipping charges.

Please note, the quotation can be shared with you once you complete the purchase on our website and we pack the products because the shipping charges depend on the volumetric weight of the parcel.

Alternatively, you can reach out to us at info@emporioemerald.com with your order details and we will get back to you with the shipping charges.

Once you pay the shipping charges to us, we will dispatch your order.

International Orders: Dispatched within 15 – 20 Business Days

Please note: The delivery timelines above are indicative only. Since we rely on Fedex/DHL for delivery, this can vary due to factors that are outside our control.

DUTIES & TAXES FOR INTERNATIONAL ORDERS
Duties & Taxes for international orders are not included in your order, and are over and above any shipping charges paid to us. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping companies at the time of your order delivery after you receive an invoice by the shipping agent.

Is Shipping free in INDIA ?

Free Shipping within India is conditional. Kindly view our Shipping Policy for details.

What are the shipping times? How soon can I expect delivery, if I place my order today?

Delivery is expected within 2 to 4 business days from the date of shipment. All orders are shipped within 48 hours of receipt of orders, except for orders for framed paintings and custom tailored garments. Delivery for remote locations can take slightly longer.

Are the shipments insured?

All orders are sent insured. Claims are provided if the shipment is lost or damaged during transit.

Can we pay at the point of delivery?

We do not provide Cash on Delivery (COD) .

Are prices listed in US Dollars ?

Yes, prices are quoted in US Dollars.

If I wouldn’t available at home at the time of delivery?

Our shipping companies will attempt to deliver the order 3 times before they return it to us.

Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.